Fox Physical Therapy Privacy Policy

Fox Physical Therapy (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website foxpt.com or use our services.
 
Please read this policy carefully. By using our website, you agree to the practices described herein.
 
Information We Collect
We may collect the following types of information:
  • Personal Information
    • Name, phone number, email address
    • Mailing address or billing information (if provided)
    • Insurance provider details (if submitted via form)
  • Health Information
    • If you submit health-related information via online forms, appointment requests, or contact portals, this data may be protected under the Health Insurance Portability and Accountability Act (HIPAA).
  • Non-Personal Information
    • Browser type, device model, IP address
    • Website pages visited and interaction data
    • Cookies and analytics (e.g., Google Analytics)
How We Use Your Information
We may use collected information to:
  • Schedule appointments or respond to inquiries
  • Provide physical therapy services and manage patient care
  • Send administrative messages or marketing communications (with consent)
  • Improve website performance and user experience
  • Comply with legal obligations
How We Share Your Information
We do not sell or rent your personal data. We may share your information:
  • With your consent
  • With third-party service providers (e.g., appointment booking software, HIPAA-compliant hosting platforms)
  • When required by law, regulation, or legal process
  • To protect the rights, property, or safety of our practice or others
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your data. This includes encryption, secure servers, and limited access controls. However, no method of transmission over the internet is 100% secure.
 
HIPAA Notice
If you are a patient, your health information may be protected under HIPAA. Please refer to our separate Notice of Privacy Practices for details about how we handle your Protected Health Information (PHI).
 
Cookies & Tracking Technologies
We may use cookies and similar technologies to personalize content, analyze website traffic, and enhance user experience. You can adjust your browser settings to refuse cookies.
 
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.
 
Your Privacy Rights
You have the right to:
  • Access or correct your personal data
  • Request deletion of your information (where applicable)
  • Opt out of marketing communications
To exercise these rights, please contact us at info@foxpt.com.
 
Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children without parental consent.
 
SMS Consent
By accessing or using our services, including receiving SMS communications, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not engage with our services.
 
By providing your consent to receive SMS communications, you acknowledge and agree to receive text messages from Fox Physical Therapy at the phone number you provide. Information obtained as part of the SMS consent process will not be shared with third parties.
 
If you have consented to receive text messages, you may receive SMS communications related to the following:
  • Appointment reminders and appointment schedules
  • Follow-up messages
  • Billing inquiries
  • Links for online patient documentation, reviews, or surveys
  • Email addresses for office or clinician communication
  • Message frequency may vary. You may receive up to 100 SMS messages per day regarding your any of the above mentioned SMS communciations.

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

You may opt-in to receive SMS messages from Fox Physical Therapy in the following ways:

  • Verbally, during a conversation on the phone or in-person
  • By submitting an online form
  • By filling out patient documentation, such as our intake

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at foxpt.com.

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
 
Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised “Effective Date.” Continued use of the site implies acceptance of the updated policy.
 
Contact Us
If you have questions about this policy or our data practices, please contact:
Fox Physical Therapy
162 NE 25th St Suite 103 Miami, FL 33137
305-735-8901